At Melavette, your happiness comes first. We stand behind every product we sell and are committed to providing high-quality styles, clear policies, and friendly support. If you’re not completely satisfied, we’ll work with you to make it right.

Yes! Every order ships free within the United States. There are no hidden fees, minimums, or surprises just simple, transparent shipping on every purchase.

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Orders are processed within 1–5 business days and delivered within 4–9 business days after dispatch. Most customers receive their orders within 5–14 business days from the purchase date. Please note that delivery times may vary slightly due to location or courier delays.

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Very easy. You have 30 days from the delivery date to return eligible items. To qualify, items must be unworn, unwashed, scent-free, and returned with all original tags, garment bags, and packaging intact. Simply contact us, and once approved, we’ll send you a prepaid return label at no cost. Refunds are processed within 10 business days after we receive your return.

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Yes, exchanges are available within 30 days from the delivery date for eligible items (unworn, unwashed, with original tags and packaging). Simply let us know your preference when requesting a return, and we’ll process the exchange depending on product availability.

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Extremely secure. All transactions are processed in USD using SSL encryption, which means your personal and payment details are protected throughout checkout.

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Our team is available Monday to Friday, 09:00 AM - 06:00 PM (GMT-6). You can reach us at info@melavette.com or through the contact form on our website. We aim to respond within 48 business hours to every inquiry.