Shipping policy
We want you to know what to expect after placing an order with Melavette. This Shipping Policy explains where we ship, how long order handling and transit may take, when our daily order cut-off applies, and what you can expect to pay for standard shipping.
Shipping Region
Melavette ships orders within the United States.
All transactions are processed in U.S. Dollars (USD).
Order Cut-Off Time
Our order cut-off time is 4:00 PM (GMT-6), Monday–Friday.
Orders received after the daily cut-off are treated as received on the next business day for processing purposes.
Our business days are Monday–Friday.
Handling Time
Orders require 3–6 business days for handling before shipment.
Handling time refers to the period between receiving your order for processing and the order being shipped.
Transit Time
After shipment, estimated transit time is 7–21 business days.
Transit time refers to the period between shipment and delivery.
Estimated Delivery Time
Taking the handling and transit periods together, the estimated delivery timeframe is:
10–27 business days
This is an estimated timeframe rather than a guaranteed delivery date. Actual delivery timing may occasionally be affected by circumstances outside Melavette's control.
Shipping Cost
Melavette offers free standard shipping for orders shipped within the United States.
Order Tracking
After your order has shipped, tracking information will be sent by email with a tracking link so you can follow the progress of your shipment.
Questions About Your Shipment?
If you have questions about your order, tracking information, or estimated delivery timeframe, please contact us at info@melavette.com.
We aim to respond within 48 business hours.
Contact & Business Information
Store Name: Melavette
Operating Address: 801 E. Douglas Avenue 2nd Floor, Wichita, Kansas 67202, United States
Contact Email: info@melavette.com
Operating Hours: 8:00 AM–6:00 PM (GMT-6)
Business Days: Monday–Friday
The address above is Melavette's Operating Address and is provided for business identification and transparency. It should not be interpreted as a return address or product return destination.
For return-related assistance, please contact info@melavette.com and follow the approved return instructions provided to you.
Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.